What is missing from the described senior-player promotional activity that includes three lessons and three-hole scrambles after each lesson?

• A. Orientation to the game and the facility
• B. A social event
• C. A marketing plan
• D. A performance assessment

Answer: (A)

Getting players oriented to golf basics and how the facility works is essential when you run a senior-player program that combines coaching with practice and play. An orientation sets the stage so participants know what to expect, how to navigate the practice areas and the course, where to go between lessons and scrambles, and the basic etiquette and safety guidelines. Without this onboarding, the three lessons and the three-hole scrambles can be valuable, but newcomers may feel unsure about the environment, leading to friction or hesitation that can undermine engagement and retention. Including an orientation helps reduce that friction, boosts confidence, and makes the overall experience smoother and more welcoming. A social event, marketing plan, or performance assessment can enhance the program, but orientation to the game and the facility is the missing element that ties everything together.